Terms & Conditions

PoleArity Palace Client Waiver

When You sign up for a PoleArity Palace, LLC online or in-studio class, PoleArity Palace is committed to providing you access to any of our classes offered online or in-studio.


Please understand that prior to being admitted to any online class or in-studio PoleArity Palace, LLC activity, You must agree to the terms of this Agreement. These policies and the other terms are outlined herein, and are subject to change from time to time. Please read the complete Agreement carefully, and ensure that You understand the obligations You are undertaking before You sign this Agreement.


By signing this Agreement, You expressly agree that each and every term applies to all online and in-studio classes hosted by PP without the need or requirement by You to sign additional Agreements. You will, however, be required to sign a new Membership Agreement (terms of which will be defined in said Membership Agreement) should You and PoleArity Palace, LLC agree to enter into such an Agreement in the future. Once a Membership Agreement is entered into, the terms and conditions of that Membership Agreement will supersede the terms and conditions as listed in any other agreement between You and PoleArity Palace, LLC.


Section 1: Studio Policies


Purchases made at the PoleArity Palace studio location are only applicable for services rendered at said location and are non-transferrable to any other studio, teacher, or practitioner.


Online and In-Studio Classes:


For any Agreements that include an online and in-studio Class, PoleArity Palace, LLC agrees to hold a spot for you in the online class as agreed upon between You and PP. Should your account become delinquent of 3 or more days, you will lose Your ability to sign into online or in-studio classes until payment is received to bring Your account up to date and in good standing per the billing cycle as defined in this agreement.


All online and in-studio classes require a minimum of 3 students to be signed in 24 hours in advance of the class in order for the class to be green-lit. Any online or in-studio classes with less than 3 students signed in 24 hours before the class is subject to being canceled and is up to the discretion of the studio.


All online and in-studio classes require 12 hours notice for students to sign out.


Students are responsible for updating all email and spotify accounts in order to participate in the online class being offered.


Online and in-studio Classes may be cancelled at PoleArity Palace, LLC’s sole discretion, for any reason. In case of a class cancellation by PoleArity Palace, LLC, PoleArity Palace, LLC  will credit any payment made for such canceled class to another comparably priced class.


Unless otherwise notified by a PoleArity Palace staff member, the use of recording devices in any online class is strictly prohibited. Recording is allowed for in-studio classes.   TBDiscussed


The cancellation of an online and/or in-studio class by PoleArity Palace, LLC is not a permissible reason for Agreement cancellation. 


Unless otherwise notated by a staff member, online and in-studio classes are available only to current PP members and paid drop-ins.


There will be no monetary refunds for missed classes. No exceptions.

Cancellation Policies - Online and In-Studio

12-Hour Cancellation Policy applies. We understand everyone’s time is precious. This policy is to preserve a healthy environment for class availability, and we kindly ask you to cancel 12 hours ahead of time if your plans change. A $17 charge will be automatically added to your account if you do not cancel more than 12 hours in advance or if you do not show up.  


Monthly memberships auto renew every month. Should you wish to cancel before the auto renewal, a 2-week notice is required. Cancellations made less than 2-weeks before the auto renewal will still be charged for the following month; however, auto renew will be turned off and charges will not incur for additional months. 


 6-Month memberships auto renews every 6-months. Should you wish to cancel before the auto renewal, a one month notice is required. Cancellations made less than a month before will be charged for the following 6-months; however, auto renew will be turned off and charges will not incur for additional months. 


No refunds on memberships. We know life brings some unexpected changes and we LOVE that! We want you to soar through your best life.  While all monthly and 6-month memberships are paid in full, your membership can be gifted/transferred to a friend should you encounter a life-altering situation.

Momence & Mailing List Policy

When you sign up for a class in Momence your email will be added to our mailing list. You can opt out from our newsletter at anytime.